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Breakfix Support and Engineering

Tesora

Breakfix Support and Engineering

  • When technology fails, Tesora’s Breakfix Support and Engineering services provide the fast, reliable response your business needs. From part replacement to field engineering support, we ensure your systems are restored to operational status quickly and efficiently, meeting your SLA requirements every time.
Tesora

What We Offer

  • Breakfix Support: We deliver critical replacement parts to site, precisely when they’re needed. Our breakfix services are built on a robust logistics infrastructure, ensuring you meet SLA commitments without unnecessary delays.
  • In-House Engineering Expertise: Our skilled engineers provide diagnostics, testing, and repair services for faulty hardware in our fully equipped facilities, ensuring parts are ready for redeployment or repair RMA handling.
  • Field Engineering Services: Our on-site field engineering support is available to assist with complex deployments, troubleshooting, or urgent equipment issues. This flexible service is designed to grow in response to your needs.
Tesora

Key Benefits

  • Fast SLA Compliance: Ensure critical parts are delivered on time to minimise operational downtime.
  • Reliable Inventory: Access to pre-tested, high-quality replacement parts for quick deployment.
  • Scalable Engineering Services: Expand your support capabilities with our growing in-house and field engineering expertise.
  • Reduced Complexity: Let us manage the logistics, so your engineers can focus on solving on-site issues.
Tesora

How We Add Value

Tesora combines decades of experience with cutting-edge technology to deliver asset recovery and disposal services. Our capabilities include:

  • Seamless Logistics: We handle the complexity of part delivery, ensuring that SLAs are met with precision.
  • Customised SLAs: We tailor our response times and part delivery schedules to align with your operational needs.
  • Expert Handling: Our in-house team ensures all parts are fully tested and ready for immediate deployment.
  • Flexible Expansion: As your needs evolve, so does our engineering support—offering you a partner capable of growing alongside your business.
Tesora

Why Choose Tesora for Breakfix Support?

  • Tesora provides the agility, expertise, and reliability you need to meet SLA commitments with confidence. With a proven logistics network and a growing engineering capability, we’re here to support your business when and where it matters most.